Ben W

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  1. 15 votes
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  2. 13 votes
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    Ben W commented  · 

    This would be extremely beneficial for a number of reasons. A related ticket may expand on this request, as the IDs associated with Chats are not unique at this time (they are just numbers, which is the same for Conversions, Offline Messages, etc.)

    Creating a unique ID for each submission would further allow for searches for specific items in Comm.

    https://comm100.uservoice.com/forums/152699-feedback-for-comm100/suggestions/38780488-having-a-unique-id-for-each-item-in-comm100

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  3. 6 votes
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  4. 25 votes
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  5. 15 votes
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  6. 9 votes
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  7. 30 votes
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    Ben W commented  · 

    This would be really helpful to assure that private messaging is properly utilized by all agents. We want them to have the flexibility of customization without sacrificing accuracy and professionalism.

    Ben W supported this idea  · 
  8. 6 votes
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  9. 8 votes
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  10. 6 votes
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  11. 6 votes
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  12. 6 votes
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  13. 9 votes
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  14. 6 votes
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  15. 6 votes
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  16. 6 votes
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  17. 63 votes
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