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    has workaround  ·  Lolly responded

    You can set three Conversion Actions for each campaign and check the Conversion report by Conversion Actions. An example:
    1. Create a Custom Variable with Name: Visitor Campaign ID, Type: Text, and Value: window.getCookies(‘C_cId’)||undefined
    2. Create a Conversion Action with Type: Custom Variable, Condition: Visitor Campaign ID is [Your Campaign ID]

    And for the Efficiency campaign, will an agent have different efficiency in chats that from different campaigns?

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