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  1. 聊天窗口重要建议

    建议客户发来的图片,不需要再浏览器打开,可以直接点击查看,跟直接复制。重要建议希望采纳,相信会有更多客户选择你们的。

    19 votes
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    1 comment  ·  Bot  ·  Admin →
  2. Self-end chats by ChatBot

    We have already connected third party Bot, each has Complaint Scenario. This Bot collects data about different things, and then sends to Complaint Department. After the Bot collects and sends data to department, Bot should end conversation.

    4 votes
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    0 comments  ·  Bot  ·  Admin →
  3. Adjust ChatBot Reply speed per message and Intent

    I noticed that whenever you have more than one message set up as an answer to one question, the Chatbot writes all the messages one after another in quick succession. Since the idea of a Chatbot is to imitate a human agent responding, it would be nice to have the option of adjusting the seconds after which the next text window should appear manually.

    It is very unrealistic for anyone to write three paragraph messages in two seconds. Another issue with this is that the second, third and so on chat bubbles, push the first one away from the screen.…

    4 votes
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    on the backlog  ·  2 comments  ·  Bot  ·  Admin →
  4. Ability to add quick reply buttons or similar without having to add text above

    Currently there's no way to add buttons/quick action buttons/quick reply buttons without having to add text above it. Given the size of the default window only allows 3 - 4 words per line, this quickly pushes relevant content above it down. Sometimes I just want to offer the ability to start over, or talk to an agent, without having to explain what these obvious buttons mean. It also takes up a huge amount of screen/window real estate for no good reason.

    3 votes
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    0 comments  ·  Bot  ·  Admin →
  5. Export bot to xlsx or pdf

    For now we can export bot to xml. But it's not easy to read and review. I hope we can export bot to more readable style like xlsx or pdf so that it can be read by people.

    4 votes
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    0 comments  ·  Bot  ·  Admin →
  6. Trigger a bot intent from other APP

    In other Apps, e.g., a link in an article, if it can be used to open a live chat window and directly trigger a bot intent.

    It will be easier to lead visitors to what they need.

    1 vote
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    0 comments  ·  Bot  ·  Admin →
  7. Add report for bot intents usage rate

    If we can provide how often which intent are triggered, what intents are mostly used, that may be useful.

    1 vote
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    0 comments  ·  Bot  ·  Admin →
  8. 1 vote
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    0 comments  ·  Bot  ·  Admin →
  9. 2 votes
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    under review  ·  0 comments  ·  Bot  ·  Admin →
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