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API webhook repush

If customer is using our API/Webhook and there's a power outage on their at night - can they do re-push from our end. They still want that data from last night.

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Anonymous shared this idea  ·   ·  Admin →

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  • Anonymous commented  · 

    We're looking at this feature heavily for integration with our OpenText workflow software. We want to avoid the scenario where our services have failed to consume select chats that have been pushed, and as a result, have to handle those some "special" way. It would be much better to simply be able to identify the affected chats and have them pushed again, keeping everything uniform.

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