API webhook repush
If customer is using our API/Webhook and there's a power outage on their at night - can they do re-push from our end. They still want that data from last night.
Thank you kindly for your feedback. It is duly noted and we look to deliver these components in a quick and timely manner.
We're looking at this feature heavily for integration with our OpenText workflow software. We want to avoid the scenario where our services have failed to consume select chats that have been pushed, and as a result, have to handle those some "special" way. It would be much better to simply be able to identify the affected chats and have them pushed again, keeping everything uniform.
For retry mechanisms of Webhooks, we have it on our Roadmap already. For API, we have an API call history planned.