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Drag & drop files in chat window

Add the drag and drop functionality for the visitors or agents to share files. Clicking on "attach file" icon seems an extra step.

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AdminTony Sandhu (Admin, Comm100) shared this idea  ·   ·  Admin →

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  • AdminTony Sandhu (Admin, Comm100) commented  · 

    Let me clarify. Only the textarea becomes active when you drag a file; however, the entire background of the Chat Window should. Essentially, it should be crystal clear that you can drag and drop files if a user initiates the action.

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