Allow chat button by pre-set scheduling
If my agents are online from 9 to 5 and I want to display offline message afterward, I should be able to do so.
@Derek, this request is temporarily scheduled in the latter half of this year. Please stay subscribed to this ticket for further updates. Thank you and we profoundly appreciate your input - it's highly valuable.
Derek Korczak commented
Also, would be nice to have the ability to auto-logoff agents at a certain time.
Hi, could you let me know when this enhancement is 'Planned ' for?
how are you
There is another chat program that logs you in and out on a schedule. It runs on the ipad and you get a push message when logged out. It would be great if comm100 could do the same.
It would be nice if you can set the app to have an on-time during the day and an off-time, like for when you wake up to when you go to bed. Having this with a temporary override would be awesome. Android first preferably.
Mary Ann Peck commented
I want to set the hours of the chat program in the settings so that it automatically stops incoming chats at the designated time without manually logging out. This prevents chats from coming in after hours if I forget to log out