Feedback for Comm100

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  1. API webhook repush

    If customer is using our API/Webhook and there's a power outage on their at night - can they do re-push from our end. They still want that data from last night.

    4 votes
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    coming soon  ·  3 comments  ·  Live Chat  ·  Admin →
  2. API for "Current Queue Length"

    Use case for this API:

    Trying to implement a monitoring system for the queue length to be able to better deal with staffing and break times and be able to log the queue length throughout the day.

    22 votes
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    coming soon  ·  0 comments  ·  Live Chat  ·  Admin →
  3. Mass actions

    A checkbox in the list of tickets, so tickets can be assigned to a particular operator, or deleted, or close... without the need of entering into each ticket.
    As it was before

    3 votes
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    coming soon  ·  0 comments  ·  Ticket  ·  Admin →
  4. problem for the new version,we can not edit the ticket to colleague by volume?

    we can not edit the ticket to colleague by volume as before?

    1 vote
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    coming soon  ·  1 comment  ·  Ticket  ·  Admin →
  5. Report API

    Add report API into RESTFul APIs. Enable customers to fetch report through API.

    6 votes
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    coming soon  ·  0 comments  ·  Live Chat  ·  Admin →
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