Add the drag and drop functionality for the visitors or agents to share files. Clicking on "attach file" icon seems an extra step.1 vote
for example when member login without sign , after they sign in the 1st response only counted after the login.1 vote
Thanks for feedback.
But I am afraid I don’t quite understand the request. Would you please be more specific about the scenarios?
would like to request for the 1st response time to be start count even member send out in picture1 vote
want the admin can manage chats in the monitor mode , i need immediate1 vote
Thanks for the feedback.
I have some question about the feedback. What does the “Monitor Mode” here mean? Does it mean the “Visitor List” or “Monitoring a specific Chat”?
And what exactly is the “Manage Chats”? Assign the chats to specific agents?
Looking forward to your reply
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